Terms of Use

Cloudry LLC is a Virginia limited liability company. Our mailing address is 3500 Cox Rd., Apt. 240, Henrico, VA 23233, United States. In these terms, “Cloudry,” “we,” “us,” and “our” refer to Cloudry LLC.

These terms apply to the public website, inquiry and correspondence forms, optional Pip experience, and consultation scheduling, communications, and management tools. By accessing or using those services, including submitting an inquiry or booking a consultation, you agree to these terms. The site presents these terms through a notice and link rather than a separate booking checkbox.

You must be at least 18 years old to submit an inquiry, correspond through the public service, or book a consultation. If you act for a business or organization, you represent that you have authority to provide the submitted information and take the requested action for that business or organization.

You may not use the public service if applicable law prohibits you from doing so or if Cloudry has suspended your access for misuse.

You are responsible for the information and instructions you submit. Cloudry may reject, limit, or block a request that appears unlawful, abusive, misleading, unsafe, or unrelated to the intended business purpose.

Submitting an idea, sending correspondence, using Pip, or booking a consultation does not create a client relationship, professional-services engagement, partnership, fiduciary relationship, or obligation for Cloudry to accept or perform work.

A discussion, estimate, example, automated response, or preliminary statement is not a binding quote, guarantee, project commitment, or service agreement. Paid projects, managed hosting, operational care, billing, ownership terms, service levels, and other client obligations begin only under a separate written agreement accepted by Cloudry and the client.

Displayed availability may change before a booking is confirmed. A request may fail or require reconciliation if a time becomes unavailable or a scheduling provider does not return a complete result.

Cloudry may cancel, reschedule, or decline a consultation for operational, security, legal, safety, or business reasons. When practical, Cloudry will use the provided email address and any separately authorized consultation text channel to communicate the change.

When you submit an inquiry, correspond with Cloudry, or manage a consultation, Cloudry may send transactional email needed to acknowledge the request, deliver a management link, confirm a booking, provide meeting details, or communicate a change.

Consultation text messages are optional and require a separate, unchecked web-form consent. If you opt in, Cloudry may send confirmation, one reminder, rescheduling, and cancellation updates. Message frequency varies, generally up to four messages per booking. Message and data rates may apply. Consent is not a condition of purchase. Cloudry does not send marketing text messages through this program.

Reply STOP to opt out, START or UNSTOP to opt back in for future eligible messages, or HELP for help. The number is not monitored for ordinary conversation. Selecting the website consent box does not override a previous STOP. Email remains the source for online-meeting and booking-management details.

Pip is an optional automated project guide. Its responses may be incomplete or wrong and are not professional advice, a quote, a commitment, or a substitute for reviewing your needs with a qualified person.

Do not submit secrets, credentials, payment information, health information, government identifiers, or other sensitive personal information to Pip. Cloudry may limit or disable Pip to prevent abuse or protect the service.

Cloudry and its licensors retain their rights in the website, branding, text, visual design, software, documentation, and other materials provided through the public service. These terms do not transfer ownership of Cloudry materials to you.

Cloudry grants you a limited, revocable, nonexclusive, nontransferable right to access and use the public service for its intended business purpose while you comply with these terms.

You retain the rights you hold in information you submit. You give Cloudry permission to host, process, reproduce, and share that information only as reasonably needed to respond to your request, schedule and manage a consultation, deliver authorized transactional communications, operate and secure the service, and comply with applicable obligations.

Cloudry relies on third-party hosting, infrastructure, calendar, online-meeting, transactional email, communications, artificial-intelligence, analytics, and abuse-prevention services. Those services may be subject to their own terms and privacy practices.

The website may link to a third-party site for convenience or context. Cloudry does not control a third-party site and is not responsible for its content, availability, security, or practices.

Cloudry may change, suspend, restrict, or discontinue part of the public service for maintenance, security, legal, operational, or business reasons. Cloudry does not promise that the public service, a particular time slot, or a provider connection will always be available or error-free.

You are responsible for protecting booking-management links and for using reasonable security when accessing the service. Notify Cloudry if you believe a link or information associated with your request has been compromised.

To the fullest extent permitted by law, Cloudry provides the public website, inquiry and correspondence forms, Pip, and consultation tools on an “as is” and “as available” basis. Your use of these services is at your own risk.

Cloudry disclaims all warranties, whether express, implied, or statutory, concerning the public service, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and security. Cloudry does not warrant that the service will be uninterrupted, error-free, free of harmful components, or suitable for a particular project or outcome.

To the fullest extent permitted by law, Cloudry and its members, managers, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, data, goodwill, or opportunities arising from or related to the public service or these terms. This limitation applies regardless of legal theory and even if Cloudry was advised that the damages were possible.

To the fullest extent permitted by law, their total aggregate liability for all claims arising from or related to the public service or these terms will not exceed the greater of one hundred United States dollars or the amount you paid Cloudry specifically for the public service during the twelve months before the event giving rise to the claim.

These limitations do not apply to liability that applicable law does not allow Cloudry to exclude or limit, including liability resulting from fraud, willful misconduct, or gross negligence to the extent such liability cannot lawfully be limited.

You will defend, indemnify, and hold harmless Cloudry and its members, managers, employees, and contractors from a third-party claim, damage, judgment, settlement, cost, or reasonable legal fee arising from information or material you unlawfully submit through the public service, your intentional misuse of the public service, or your material violation of these terms.

Cloudry will promptly notify you of a covered claim and provide reasonable cooperation at your expense. You may control the defense with counsel reasonably acceptable to Cloudry. You may not settle a claim in a way that admits wrongdoing by Cloudry, imposes an obligation on Cloudry, or fails to release Cloudry fully unless Cloudry first gives written consent. Cloudry may participate in the defense with counsel of its choice at its own expense.

This section does not require indemnification to the extent a claim was caused by Cloudry’s fraud, willful misconduct, or gross negligence.

Virginia law governs these terms and any dispute arising from or related to the public service, without regard to conflict-of-law rules that would apply another jurisdiction’s law.

Before filing a lawsuit, a party must send the other party a written notice describing the dispute and requested resolution. The parties will make a good-faith effort to resolve the dispute for thirty days after the notice is received. Notices to Cloudry must be sent to [email protected] and mailed to the address in the Contact section. Cloudry may send its notice to the email address associated with your inquiry or booking.

If the dispute is not resolved, each party agrees to bring it exclusively in a state court with jurisdiction in Henrico County, Virginia, or in the United States District Court for the Eastern District of Virginia, Richmond Division. Each party consents to personal jurisdiction in those courts and waives objections based on venue or inconvenient forum.

These terms do not require arbitration and do not waive any right to participate in a class action. Either party may seek temporary or preliminary injunctive relief when reasonably necessary to prevent immediate and irreparable harm without first completing the thirty-day informal-resolution period.

Cloudry may update these terms as the public service, business, or applicable obligations change. The effective date at the top identifies the current version. When required, Cloudry will provide an appropriate notice before a material change takes effect.

Cloudry may suspend or terminate access to the public service when a person violates these terms or when restriction is reasonably needed for security, legal, safety, operational, or business reasons. Provisions concerning ownership, disclaimers, liability, indemnification, disputes, and any other provision that by its nature should continue will remain effective after access ends.

If a court or other authorized decision-maker finds part of these terms unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.

You may not assign your rights or obligations under these terms without Cloudry’s written consent. Cloudry may assign these terms in connection with a merger, acquisition, reorganization, asset transfer, or operation of the public service, subject to applicable law.

These terms are the entire agreement between you and Cloudry concerning the public website, inquiry and correspondence forms, Pip, and consultation tools. They replace prior or contemporaneous statements about those public services, but they do not replace a separate written client or services agreement.

Notices and communications may be provided electronically when permitted by law. Section headings are for convenience and do not affect interpretation. The words “including” and “includes” mean “including without limitation.”

Questions about these terms may be sent to [email protected] or mailed to Cloudry LLC, 3500 Cox Rd., Apt. 240, Henrico, VA 23233, United States.